RPA does job of 500 people at KeyBank

KeyBank
is
using
robotic
process
automation
to
boost
efficiency
without
hiring
more
people.  
The
$189
billion
bank
has
about
300
processes
automated
through
(RPA),
Michael
Reynolds,
business
technology
executive
for
service
digitization,
said
last
month
at
Bank
Automation
Summit
2024
in
Nashville,
Tenn. 
“Translate
that
into
people.
…
That’s
about
the
work
of
500
people
[…]