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GM Financial is looking to AI to streamline processes and boost customer experience, Chitra Herle, global chief information officer, said at Auto Finance Summit East 2024. The captive joins financial institutions including Deutsche…
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Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance employee training and improve information retention. Training employees hasn’t changed in many years: it is still done through…
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Financial institutions that think about efficiency and growth when considering tech spend can respond quickly to merger and acquisition opportunities, Danny Baker, vice president of market strategy at technology provider Fiserv, told Bank…
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