Bank of America’s digital offerings draw more users

Bank
of
America’s
digital
offerings
continue
to
be
a
draw,
as
its
virtual
assistant
Erica
reached
2
billion
user
interactions
in
the
first
quarter. 
“Erica
continues
to
drive
increased
digital
engagement,
in
part
because
it
gives
us
the
ability
to
deliver
important
information
to
clients
and
answer
their
questions
in
real-time,”
Jorge
Camargo,
managing
direct
[…]